In response to the brown water complaints in the Town, town staff has responded to several complaints. If you are still experiencing problems, please contact the Town Office DIRECTLY (301-600-6300 or email@example.com) so we can investigate your complaint and have a record of what area(s) are experiencing problems.
A series of events led up to the influx of brown water complaints. The Provincial House in Emmitsburg typically flushes their lines/hydrants after the Town completes town wide flushing. Unfortunately, the Provincial House flushed the week prior to the Town, causing brown water complaints. In an effort to clear up the brown water, the Town proceeded with hydrant flushing the following week. Due to the lack of rain and demand on water treatment plant, the amount of water staff was able to flush out the lines was less than usual leaving some natural sediment and minerals behind. This has caused the brown water to linger longer than usual. Things are settling out.
All of the Town’s water quality reports can be found on the website. The Town remains in compliance with all MDE requirements.
Again, please contact the Town Office directly if you have any questions, concerns or comments.